Guides
Setting up Claude and other agents on business email and WhatsApp, the rules Meta sets, and the routines that clear a reply queue.
Start here · 2 min read
Give Claude your sales@ or support@ mailbox in about five minutes: an app password, one endpoint URL, and an approval step before anything is sent.
Read the guideThe 24 hour window, templates, opt-outs and who pays Meta. What an agent must check before a WhatsApp reply goes out, and how Apavin checks it.
· 1 min read
A ten minute routine with your AI agent: list who is waiting across email and WhatsApp, draft every reply from your own guidelines, approve them in one pass.
· 1 min read
Drafting is cheap; a wrong price sent to a customer is not. How an approval queue works, what it should show, and when auto-send is reasonable.
· 1 min read
MCP is the plug that lets Claude, Cursor or ChatGPT use your business tools. What it means for your inbox, in plain words, and what to check before you connect one.
· 1 min read
Quotes are where AI replies go wrong. Upload one price sheet, write three rules, and make the agent quote from your numbers or say it will check.
· 1 min read
Software is USD 7 to USD 150 a month, messages are billed separately by Meta, and the gap between vendors is a billing model rather than a quality difference.
· 5 min read
Four handover rules that are not judgement calls, what to do with the ones that are, and how to tell whether the line you drew is in the right place.
· 4 min read
Prompting a model not to guess a number does not stop it guessing. Two checks on the finished sentence do, and both run before the customer sees anything.
· 4 min read
SalesIQ is priced per operator, which decides most of this. Whether you want chat alone or chat plus eleven other channels decides the rest.
· 4 min read